Custom Messages in TgUno: Full Control Over Your Telegram Bot Communication
TgUno now supports custom messages — write any text from scratch and attach it to any step in your bot scenario. No templates, full control over what your users see.
TgUno now lets you create custom messages — texts written entirely from scratch that you attach to any step in your bot's scenario. No templates, no limitations.
Previously, your bot could only send predefined template messages. Now you decide exactly what users see at every stage of the flow.
What Are Custom Messages in TgUno
A custom message is a standalone text block you create yourself in the TgUno builder. Write any content, format it to match your style, and attach it to the action you need.
This is fundamentally different from templates: you're not adapting existing text — you're creating it from scratch for a specific purpose in your bot.
Where You Can Use Custom Messages
The feature gives you full freedom over communication. Add a custom text at any point in the bot flow — before payment, after purchase, on access delivery, or anywhere else in the scenario.
Practical use cases:
Why Default Templates Are Not Enough
Every bot operates in its own niche with a unique product and audience. Default templates cover basic scenarios but can't always convey the specifics of a particular project — a unique tone of voice, product details, or community rules.
Custom messages solve this: you write exactly what your users need, in the form that works for your audience.
The clearer the bot's instructions at each step, the higher the conversion to payment — and the fewer questions your support team receives.
Who Benefits Most
Custom messages are especially useful for owners of:
How to Create a Custom Message in TgUno
Select the project you want to configure on the dashboard.
Go to the "Messages" or "Custom Messages" section.
An editor will open with a blank text field.
Use Telegram formatting: bold, italic, lists.
Add inline buttons for navigation or actions.
The message will appear at the right moment in your bot's flow.
Custom Messages Drive Higher Conversions
When users receive clear, relevant information exactly when they need it — they're far more likely to take the target action: pay, subscribe, or access the product.
Custom messages in TgUno help you build exactly that kind of scenario without limitations. You decide what to say and when — set it once in the builder, no coding required.
